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Michigan Medicare/Medicaid Assistance Program (MMAP)

6105 West St. Joseph, Suite 209, Lansing, MI 48917-4850


What is MMAP?

The Michigan Medicare/Medicaid Assistance Program (MMAP) is a free health-benefits counseling service for Medicare and Medicaid beneficiaries and their families or caregivers. Our mission is to educate, advocate, counsel and empower people to make informed benefit decisions.

MMAP is an independent program funded by state and federal agencies and is not affiliated with the insurance industry. Nationally, this program is called the State Health Insurance Counseling and Assistance Program (SHIP).

How can MMAP help me?

When you contact the MMAP office, we will link you with a local MMAP counselor, who can meet with you and help you:

  • Understand doctor bills, hospital bills and Medicare Summary Notices.
  • Understand Medicare/Medicaid eligibility, enrollment, coverage, claims and appeals.
  • Enroll in Medicare Savings Programs.
  • Review your Medicare supplemental insurance needs, compare policies and purse claims and refunds.
  • Identify resources for prescription drug assistance.
  • Understand health care options under managed care and Medicare + Choice.
  • Explore long term care financing options, including long term care insurance.
  • Identify and report Medicare/Medicaid fraud and abuse.

Who are MMAP counselors?

MMAP counselors are specialists trained in Medicare and Medicaid law and regulations, health insurance counseling and relevant insurance products. MMAP counselors are not connected with any insurance company, nor are they licensed to sell insurance. Their purpose is to serve you objectively and confidentially.

What if I am homebound?

A MMAP counselor will meet with you in your home if you cannot get out or don't have transportation.

How do I contact MMAP?

To schedule an appointment with a MMAP counselor, call 1-800-803-7174. For more information, visit This website is accessible to people with disabilities.

Is this service really free?

Yes. MMAP counselors give their time and expertise at no cost to you. MMAP receives funding from the Centers for Medicare and Medicaid Services, the Administration on Aging and the Michigan Office of Services to the Aging.

Group Presentation Available

MMAP counselors also conduct public presentations on Medicare, Medicaid, Medicare supplemental insurance, long term care insurance, Medicare + Choice options, Medicare/Medicaid fraud and abuse and other issues of importance to beneficiaries and their families.

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